Enhancing Remote Team Communication with Outbound AI

Outbound AI, a company in the healthcare back-office space, was looking to improve communication and team building in their remote-first environment.

Service

Team Dynamics

Industry

Healthcare Technologies

Goals & Challenges

About the problem

Outbound AI faced challenges with remote team communication and building personal connections due to the dispersed nature of it’s workforce. They sought to humanize their communication style and enhance team-building efforts.

Why work with ORCA and how they helped

 

ORCA helped Outbound AI address communication challenges by facilitating all-hands meetings, conducting workshops, and providing insights into individual communication styles. ORCA’s tailored approach focused on meeting Outbound AI’s specific needs without expensive and unnecessary additional services.

Jonathan Wiggs, Outbound AI’s Founder & CTO, also  worked with  ORCA’s CEO, Paul O’Beirne, as an executive coach across different companies to maximize his leadership potential.

 

Our Goals

01. Humanize communication style

02. Improve team-building efforts

03. Enhance understanding of individual communication styles

04. Foster a cohesive remote work environment

Results

The Achievements

01. Enhance communication and leadership style among team members

02. Improved understanding of communication dynamics within the team

03. Strengthened team cohesion and collaboration in a remote-first environment.  

04. Tailored services from ORCA addressing specific needs without unnecessary add-ons 

 

Client’s Review

 

ORCA is focused on getting you exactly what you need. That’s what I’ve always loved about working with ORCA; being able to come in and address exactly what we need without trying to bring in things we don’t. They’ve always been willing to tailor their offerings.

Jonathan Wiggs

Founder and CTO at Outbound AI

Empower your leaders