Enhancing Remote Team Communication with Outbound AI
Outbound AI, a company in the healthcare back-office space, was looking to improve communication and team building in their remote-first environment.
Goals & Challenges
About the problem
Outbound AI faced challenges with remote team communication and building personal connections due to the dispersed nature of it’s workforce. They sought to humanize their communication style and enhance team-building efforts.
Why work with ORCA and how they helped
ORCA helped Outbound AI address communication challenges by facilitating all-hands meetings, conducting workshops, and providing insights into individual communication styles. ORCA’s tailored approach focused on meeting Outbound AI’s specific needs without expensive and unnecessary additional services.
Jonathan Wiggs, Outbound AI’s Founder & CTO, also worked with ORCA’s CEO, Paul O’Beirne, as an executive coach across different companies to maximize his leadership potential.
Our Goals
01. Humanize communication style
02. Improve team-building efforts
03. Enhance understanding of individual communication styles
04. Foster a cohesive remote work environment
Results
The Achievements
01. Enhance communication and leadership style among team members
02. Improved understanding of communication dynamics within the team
03. Strengthened team cohesion and collaboration in a remote-first environment.
04. Tailored services from ORCA addressing specific needs without unnecessary add-ons
Client’s Review
“ORCA is focused on getting you exactly what you need. That’s what I’ve always loved about working with ORCA; being able to come in and address exactly what we need without trying to bring in things we don’t. They’ve always been willing to tailor their offerings.”

